Newsletter – Heating Oil & HVAC Services | Pallett

3321 Bainbridge Boulevard
PO Box 5097
Chesapeake, VA 23324

Tel: (757) 545 - 5569

Newsletter - Fall 2010 Quality service never goes out of style Our technology serves you better Win an iPad Big savings on a new system Ask the expert Refer a customer, get a $50 credit
Quality service never goes out of style Since my dad started the company 58 years ago, our goal has been to give you only the best—and that won’t change. The Pallett family believes that quality service never goes out of style. Read more
Our technology serves you better Some companies are afraid of new technology. At Pallett Heating and Cooling, we embrace it—so we can serve you quickly and efficiently. For example, we now offer paperless billing and can email your invoices or statements. Read more
Win an iPad Read our newsletter and answer the questions found on our website. All entries received by 01/18/11 with the correct answers will be entered in a drawing. Two prizes will be awarded. Read more
Big savings on a new system If your heating system is outdated, why not upgrade to a high-efficiency system. It could cut your energy consumption and heating costs by as much as 35%. Now is the time to upgrade before winter hits. Read more
Ask the expert Q: What do I get when I have a Home Comfort Plan? Q: My system is only about five years old. Does a service plan make sense? Read more
Refer a customer, get a $50 credit Do you know someone who needs a reliable fuel dealer or is thinking about replacing their heating or cooling system? If you do, why not tell them about us? If we install new equipment for them or they become an automatic delivery customer, we will give you a $50 credit. Read more

Quality service never goes out of style Dear friends, Much has changed since my dad, Stan Sr., founded the company in 1952, but much has remained the same. Today, just like then, you can always count on us for a quick professional response. That’s true whether we’re delivering fuel, tuning up your system to keep it running efficiently, installing new equipment or restoring your heat in the middle of a cold night. Just as in my father’s day, you will always get a real person on the phone—even if it’s a holiday or in the middle of the night. And if you ever need emergency service, you can be assured that our highly skilled technicians are here to help you, 24 hours a day, 7 days a week. When you rely on a full service company like us, you also benefit from our terrific products and services. We can also help you save with equipment upgrades, tune-ups and service plans. Since my dad started the company 58 years ago, our goal has been to give you only the best—and that won’t change. The Pallett family believes that quality service never goes out of style. And we know our customers feel the same way. Please let us know how we can help you this season. Best wishes, Stan Pallett P.S. Go to our website to see the winner of our last contest.
Our technology serves you better Some companies are afraid of new technology. At Pallett Heating and Cooling, we embrace it—so we can serve you quickly and efficiently. For example, we now offer paperless billing and can email your invoices or statements. Besides saving time and being more efficient, this helps save paper (and trees). You can also make automatic payments with our electronic funds transfer (EFT) program. EFT authorizes your bank to pay us directly from your account. (If you’re on a monthly payment plan, using automatic payments is an easy way to pay your bills.) In addition, for your convenience, we now take check payments over the phone. Call us if you’d like to sign up for automatic payments and/or receive your invoices by email.
Win an iPad Here’s your chance to enjoy a 64GB Wi-Fi + 3G iPad! This new wireless tablet from Apple combines the best features of a smartphone and a laptop; it’s great for browsing the web, reading e-books, watching movies, looking at photos and more. Read the printed version of our newsletter and answer the questions found on our website at PallettHeatingandCooling.com/contest Entries received by 1/18/11 with correct answers will be entered in a drawing. Two prizes will be awarded.
Big savings on a new system A great way to lower your energy costs is by replacing an old inefficient heating system. Many people don’t realize that if their system is more than 15 years old, they could be wasting energy and money. If your heating system is outdated, why not upgrade to a high-efficiency system. It could cut your energy consumption and heating costs by as much as 35%. Now is the time to upgrade before winter hits. Besides the efficiency and savings you’ll get by installing one of these new systems, you’ll also get great comfort for your family. Plus, you won’t have to worry about the risk of costly breakdowns and repairs. Here’s more good news. If you install an oil-fired furnace or a boiler and you are on automatic delivery, we’ll give you a discount of 30¢ per gallon* on your oil for three years. *For discount, must get automatic deliveries, and must be on a monthly payment plan or pay within 10 days.
Ask the expert Q: What do I get when I have a Home Comfort Plan? A: Each year we’ll perform a comprehensive precision tune-up on your heating and cooling systems to keep them running at optimum efficiency. It’s preventive maintenance that can reduce your yearly heating and cooling bills by as much as 15%. When you have one of our Home Comfort plans you also receive first-in-line priority emergency service—24 hours a day, 7 days a week. We offer two levels of Home Comfort plans: Silver Plan customers get a 15% discount on repairs, while the Gold Plan provides free repairs on covered items. Q: My system is only about five years old. Does a service plan make sense? A: Yes. No matter how old— or young—your equipment is, it gets a workout. You wouldn’t drive your car for months on end without an oil change or scheduled maintenance, so why neglect maintenance on your heating system? Our Home Comfort plan ensures that you maintain your equipment properly.
Refer a customer, get a $50 credit Do you know someone who needs a reliable fuel dealer or is thinking about replacing their heating or cooling system? If you do, why not tell them about us? If we install new equipment for them or they become an automatic delivery customer, we will give you a $50 credit. To refer a friend visit PallettHeatingandCooling.com and click on the referral button on the home page.